第1个回答 2011-08-06
前厅部：front desk department
餐饮部：food&beverage department
销售部：sales department
商务中心：business center
预订部：reservation department
大堂服务处：bell captain's desk
可用房间：available room.预订了但未出现的客人：no-show.全部预订满了：be fully booked.
接线员：operator 。分机号码：extension number.
单人间：single room.标准间：standard room.大床间：double room.套间：suite room.
快洗服务：express service.包间：private room.超额预订：overbook 订餐单：reservation list.
宴会：banquet本回答被提问者采纳