如下:
操作设备:戴尔电脑
操作系统:win10
1、首先,打开计算机桌面左下角的[开始菜单]图标,如下图所示,然后进入下一步。
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/b17eca8065380cd7adba8a90b144ad3459828122?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
2、其次,用鼠标单击右下角的程序和文件窗口,如下图所示,然后进入下一步。
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/9213b07eca806538374e8c6e87dda144ad348222?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
3、接着,键入[扫描],如下图所示,然后进入下一步。
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/e850352ac65c103867dae6bfa2119313b07e8922?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
4、然后,可以看到[Windows传真和扫描],如下图所示,然后进入下一步。
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/3bf33a87e950352af4c50d754343fbf2b2118b22?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
5、随后,单击打开[Windows传真和扫描]以查看以下界面,如下图所示,然后进入下一步。
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/023b5bb5c9ea15ce1d4ac874a6003af33a87b222?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
6、最后,单击[新扫描]就可以查看到打印机扫描的文件了,如下图所示。这样,问题就解决了。
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/359b033b5bb5c9ea3f572b9ec539b6003af3b322?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
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