第1个回答 2008-10-23
1. Hello, I have recieved your letter, please take a photo of the damaged product and email it to me, if it is a damage that was caused during the delivery, I will apologize and will re-deliever a new product to you as soon as possible. Looking forward to your reply.
2. I'm very sorry that you haven't received the delivery, please give it 2 more days, and tell me if it's still not coming, I'll re-deliever your order, or give you a full refund, sorry about the delay.本回答被提问者采纳
第2个回答 2008-10-23
1 / Hello, I have received your letter and CoulD I trouble you to take photos of the damaged and email to me, if the transportation of goods indeed leads to the damage, I deeply regret that and will send a new Items to you as soon as possible. I am Waiting for your response.
2 I am really sorry that you have not received your item right now, please wait for another two days, if you have not received please inform me and I will send a new item to you, or send the whole fee back to you, I am very sorry .
第3个回答 2008-10-23
1 / Hello, I have received your letter and your troubles will be damaged goods to take photos email to me, if indeed lead to the transportation of goods damaged, I deeply regret that as soon as possible and will send a new Items to you. Waiting for your response.
2 / am really sorry to now have not received your item, please wait for another two days, if they have not received please inform me and I will be sending a new item to you, or the whole paragraph back to you, very sorry .
第4个回答 2008-10-23
俺不是高手，供参考，有人帮修改下更好。
1.Rcvd your msg, please email the pic of the damaged goods。We will resend another one if the goods damaged during the transport. Awaiting for your reply and so sorry for this case.
2.So regret that you still not rcvd the goods until now. Please wait 2days more,if you still not rcvd then we will send new one or return your payment,sorry for any trouble.