Q问题集：系统时间引起QQ出错崩溃重启或者不能登陆（Type: EXCEPTION_ACCESS_VIOLATION）2007年04月04日 星期三 00:59 一般对于QQ出错或者不能登陆的处理方法是：
一、个别号码不能登陆，删除QQ目录里与你不能登陆的号码相同名字的目录，记得在删除以前先备份聊天等信息（可以移走这个目录）；
二、所有号码不能登陆，并且出错，检查系统时间；
如果你的QQ登陆老是出错并且崩溃而老是重启动，你需要检查系统时间是否正确。
判断QQ崩溃比较明显的特征是出现“Type: EXCEPTION_ACCESS_VIOLATION”字段。
三，关闭防火墙也不能登陆，卸载QQ重新安装；关闭防火墙就能登陆，重新设置防火墙，放行QQ。
四，安装了QQ2005 Beta3之后的版本，使用USB键盘。
特征一、即使输入密码正确，登录QQ也会提示“密码输入错误”；
特征二、键盘无法输入任何字符；
特征三、即使在其他软件（例如游戏）输入字符也会造成系统蓝屏（Stop:0x0000000A (0x80493048,0x00000002,0x00000000,0x80493048)IRQL_NOT_LESS_ORT_EQUAL）或重启。
处理步骤一、删除QQ安装目录下的npkcusb.sys、npkcrypt.sys和npkcrypt.vxd三个文件；
处理步骤二、重新刷新USB键盘驱动；（刷新USB键盘驱动具体方法为：右键点击我的电脑>>属性>>硬件>>设备管理器>>人体学输入设备>>右键点击USB人体学输入设置>>更新驱动程序）；
具体解释查看《键盘加密技术与部分USB键盘不兼容的临时解决方法》
http://bbs.qq.com/cgi-bin/bbs/show/content?from=t&groupid=103:10040&messageid=666549判断QQ崩溃比较明显的特征是出现“Type: EXCEPTION_ACCESS_VIOLATION”字段；如果非崩溃，只是登陆不成功，请参考《关于QQ不能登陆,域名解析不成功，无法连接该服务器（局域网内使用透明代理）》
http://hi.baidu.com/%D5%DD%B2%F5/blog/item/eb13244ee5b8e4cad1c86aa5.html 具体的出错内容你可以参考下面的红字信息。
因为无聊，又补充了这一段：
原因是许多应用程序并不处理异常错误（一般是疏忽或者懒）。 最常见异常错误是 EXCEPTION_ACCESS_VIOLATION （c0000005）。 产生的原因是因为指针失效，并且指向非法的内存地址，或者企图对只读区域（估计是被保护区域）进行写操作。 如果应用程序没有捕获／处理异常，系统 Win 32 UnhandledExceptionFilter模块（估计就是默认接管异常事件的），将执行下列之一： 例如显示一个消息框，又例如 调用 Dr.Watson，或者调试（不是调戏）应用程序。以下是标准异常错误：
EXCEPTION_ACCESS_VIOLATION
EXCEPTION_ARRAY_BOUNDS_EXCEEDED
EXCEPTION_BREAKPOINT
EXCEPTION_DATATYPE_MISALIGNMENT
EXCEPTION_FLT_DENORMAL_OPERAND
EXCEPTION_FLT_DIVIDE_BY_ZERO
EXCEPTION_FLT_INEXACT_RESULT
EXCEPTION_FLT_INVALID_OPERATION
EXCEPTION_FLT_OVERFLOW
EXCEPTION_FLT_STACK_CHECK
EXCEPTION_FLT_UNDERFLOW
EXCEPTION_ILLEGAL_INSTRUCTION
EXCEPTION_IN_PAGE_ERROR
EXCEPTION_INT_DIVIDE_BY_ZERO
EXCEPTION_INT_OVERFLOW
EXCEPTION_INVALID_DISPOSITION
EXCEPTION_NONCONTINUABLE_EXCEPTION
EXCEPTION_PRIV_INSTRUCTION
EXCEPTION_SINGLE_STEP
EXCEPTION_STACK_OVERFLOW
Microsoft Windows XP Service Pack 2 [Build 5.1.2600]
QQ 15.95.360 SP0 KB1 41D118AC147858F1D0814D7D7D7BD91F
-----------------------------------
Type: EXCEPTION_ACCESS_VIOLATION
Address: 0x6091B687
Error: Read address 0x00000000
Call stack:
0x60900000[1B687] LongConnection.dll: (10981040,11042064,1398280,1388360)
0x60900000[D46A] LongConnection.dll: (60284848,10981040,11955776,11042064)
0x00400000[70C04] QQ.exe: (-58,0,11042268,11034640)
0x00400000[726BA] QQ.exe: (100,11042204,11042204,1611246575)
0x60090000[AC84] BasicCtrlDll.dll: (100,0,1621106777,1)
0x60090000[AC0E] BasicCtrlDll.dll: (275,1,1611361752,1244448)
0x60A00000[1CEA] MFC42.DLL: (275,1,0,1244724)
0x60A00000[1C73] MFC42.DLL: (0,328182,275,1)
0x60A00000[1BFB] MFC42.DLL: (328182,275,1,0)
0x60A00000[1BBA] MFC42.DLL: (328182,275,1,0)
0x77D10000[8734] USER32.dll: (1621105537,328182,275,1)
0x77D10000[8816] USER32.dll: (0,1621105537,328182,275)
0x77D10000[89CD] USER32.dll: (5743020,1,5743020,1621103054)
0x77D10000[96C7] USER32.dll: (5743020,1,5742968,1621135780)
0X60A00000[11CE] MFC42.DLL: (5742968,5742968,1245120,-1)
0X60A00000[91A4] MFC42.DLL: (5742968,1621144830,-2147483647,1385256)
0X60A00000[9154] MFC42.DLL: (-2147483647,1385256,0,5225883)
0X60A00000[B4FE] MFC42.DLL: (4194304,0,1385256,5)
0X00400000[FBD9B] QQ.exe: (4194304,0,1385256,5)
0X00400000[84803] QQ.exe: (-2147483647,1233756,2147336192,-2141908230)
0X7C800000[16FD7] kernel32.dll: (0,0,0,0)
Modules:
-----------------------------------
[ 0x00400000 ] C:\Program Files\tencent\QQ\QQ.exe [0.0.0.0,2006-12-20 12:56:40]
[ 0x012C0000 ] C:\Program Files\tencent\QQ\npkcntc.dll [2006.6.27.1,2006-08-15 17:09:47]
[ 0x01310000 ] C:\Program Files\tencent\QQ\npkpdb.dll [2003.10.1.1,2003-10-09 12:33:47]
[ 0x01B30000 ] C:\Program Files\tencent\QQ\QQRes.dll [1.0.0.1,2006-12-20 12:37:58]
[ 0x026B0000 ] C:\Program Files\tencent\QQ\CQQApplication.dll [,2006-12-20 20:50:12]
[ 0x03150000 ] C:\Program Files\tencent\QQ\HostingMgr.dll [1.0.0.1,2006-12-20 20:50:35]
[ 0x033B0000 ] C:\Program Files\tencent\QQ\QQAllInOne.dll [,2006-12-20 15:08:03]
[ 0x10000000 ] C:\Program Files\tencent\QQ\QQBaseClassInDll.dll [1.0.0.1,2006-12-20 13:57:08]
[ 0x20000000 ] C:\WINDOWS\system32\xpsp2res.dll [5.1.2600.2180,2004-08-04 15:54:11]
[ 0x30000000 ] C:\WINDOWS\system32\Macromed\Flash\Flash9.ocx [9.0.16.0,2006-06-23 03:30:12]
[ 0x5ADC0000 ] C:\WINDOWS\system32\UxTheme.dll [6.0.2900.2180,2004-08-04 15:52:01]
[ 0x5D170000 ] C:\WINDOWS\system32\COMCTL32.dll [5.82.2900.2982,2006-08-25 23:49:43]
[ 0x5EFE0000 ] C:\WINDOWS\system32\OLEPRO32.DLL [5.1.2600.2180,2004-08-04 15:52:54]
[ 0x5FDD0000 ] C:\WINDOWS\system32\NETAPI32.dll [5.1.2600.2976,2006-08-17 20:29:48]
[ 0x60090000 ] C:\Program Files\tencent\QQ\BasicCtrlDll.dll [6.0.200.320,2006-12-07 15:58:13]
[ 0x600F0000 ] C:\Program Files\tencent\QQ\CameraDll.dll [1.0.0.1,2006-08-19 15:38:47]
[ 0x60310000 ] C:\Program Files\tencent\QQ\FlashAvatarDll.dll [1.4.0.1,2005-05-26 13:00:02]
[ 0x60350000 ] C:\Program Files\tencent\QQ\gdiplus.dll [5.1.3102.2180,2004-08-04 15:50:55]
[ 0x60640000 ] C:\Program Files\tencent\QQ\GroupLive.dll [,2006-12-20 12:35:27]
[ 0x60870000 ] C:\Program Files\tencent\QQ\LoginCtrl.dll [1.0.0.1,2006-12-20 12:35:54]
[ 0x60900000 ] C:\Program Files\tencent\QQ\LongConnection.dll [5.0.200.160,2006-12-07 15:59:00]
[ 0x609D0000 ] C:\Program Files\tencent\QQ\MailSummary.dll [1.0.0.1,2006-12-20 12:56:19]
[ 0x60A00000 ] C:\Program Files\tencent\QQ\MFC42.DLL [6.0.8665.0,1999-12-11 01:17:01]
[ 0x60BA0000 ] C:\Program Files\tencent\QQ\NewSkin.dll [1.0.0.1,2006-12-11 17:19:26]
[ 0x60FD0000 ] C:\WINDOWS\system32\hnetcfg.dll [5.1.2600.2180,2004-08-04 15:51:15]
[ 0x612D0000 ] C:\Program Files\tencent\QQ\QQAPI.dll [1.0.0.1,2006-12-20 12:36:01]
[ 0x61310000 ] C:\Program Files\tencent\QQ\QQAvatar.dll [,2006-12-20 12:31:45]
[ 0x615B0000 ] C:\Program Files\tencent\QQ\QQConfigPlugin.dll [1.0.0.1,2006-12-20 12:36:04]
[ 0x61650000 ] C:\Program Files\tencent\QQ\QQGroupMng.dll [1.0.0.1,2006-12-20 12:35:49]
[ 0x616C0000 ] C:\Program Files\tencent\QQ\QQHelperDll.dll [1.0.0.1,2006-12-11 17:19:12]
[ 0x61760000 ] C:\Program Files\tencent\QQ\QQKnowledgeSearch.dll [1.0.0.1,2006-12-20 12:27:43]
[ 0x61790000 ] C:\Program Files\tencent\QQ\QQMainFrame.dll [,2006-12-12 09:56:43]
[ 0x61960000 ] C:\Program Files\tencent\QQ\QQPlugin.dll [,2006-12-13 16:29:00]
[ 0x61BE0000 ] C:\WINDOWS\system32\MFC42LOC.DLL [6.0.8665.0,2001-09-01 07:01:06]
[ 0x61F50000 ] C:\Program Files\tencent\QQ\QQSpace.dll [1.0.0.1,2006-12-20 12:37:33]
[ 0x62060000 ] C:\Program Files\tencent\QQ\QRingMng.dll [,2006-12-20 12:35:19]
[ 0x62080000 ] C:\Program Files\tencent\QQ\RICHED20.dll [5.31.23.1218,2003-03-26 11:45:31]
[ 0x620F0000 ] C:\Program Files\tencent\QQ\RICHED32.DLL [5.0.2134.1,1999-12-11 01:14:55]
[ 0x62110000 ] C:\Program Files\tencent\QQ\SCCore.dll [2.0.0.1,2006-08-07 11:12:33]
[ 0x62260000 ] C:\Program Files\tencent\QQ\UserDefinedHead.dll [1.0.0.1,2006-12-20 12:37:19]
[ 0x62290000 ] C:\Program Files\tencent\QQ\vbscript.dll [5.6.0.7426,2002-02-27 06:58:03]
[ 0x624A0000 ] D:\Program Files\Tencent\QQ\TIMProxy.dll [0.3.2.4,2005-08-18 15:39:48]
[ 0x62C20000 ] C:\WINDOWS\system32\LPK.DLL [5.1.2600.2180,2004-08-04 15:51:31]
[ 0x68D60000 ] C:\WINDOWS\system32\DBGHELP.dll [5.1.2600.2180,2004-08-04 15:51:09]
[ 0x6DD30000 ] C:\WINDOWS\system32\INDICDLL.dll [5.0.2920.0,1999-12-11 01:16:39]
[ 0x70E20000 ] C:\WINDOWS\system32\asycfilt.dll [5.1.2600.2180,2004-08-04 15:51:43]