你收到一周前在网上订购的一件商品,发现质量有问题,用英语写封投诉信.包括以下要点
商品名称,订购时间及价格,何时发现何种质量问题,你所希望的解决方式,建议改进产品
Dear Sir/Madam,
This is Melissa from Jiangsu. I bought 10 pairs of shoes from your online store on the 29th of April ,they are 99Yuan in all.and I got them on the 1st of May. Five pairs of pink shoes are good. But five pairs of apricot shoes with quality issues.they lose colour and we can not wear them. So I suggest you can improve the production process and change them for us and you should bear the freight.
Looking forward to your reply.
Best regards,
Melissa
你好,
我是来自江苏的melissa(或者加上你自己的名字),我在4月29日从你的网店购买了十双鞋。一共是九十九元。五月一日收到了,五双粉色的鞋很好,但是五双杏色的鞋有掉色的质量问题,我们不能穿。所以我建议你们能改进生产,而且能为我们换一下,由你来承担运费。
期盼回复。
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