英语翻译 求人工翻译

.服务传递的过程

服务传递的过程并不是从顾客走进餐厅的那一霎那开始的,而是从以为新的服务员第一次以员工的身份进入餐厅的时候就开始

(1)员工的培训

当一名员工第一天上班的时候,餐厅会安排一位 “星级训练员”(拥有培训新员工的最低资格的服务员)对新员工
进行为期一周的培训。这一周的培训不单单是对新员工的操作技术进行培训,还要对新员工为顾客进行服务的技能进行系统的
培训,一个例子说明:在培训新员工的时候,会实施一些标准 诸如,顾客进入餐厅后两秒中,大厅的服务员要以“欢迎光临”
来招呼客人,在顾客离开餐厅时,要“谢谢光临,请慢走”感谢客人的光临,宅急送骑手在到达顾客家门口的时候,敲门的方式
是敲三下 停五秒 然后再敲三下 听五秒 然后跟顾客进行交易和服务的所有规范动作和语言都是在这一个星期的培训当中玩成
,在训练员举得该新员工达到餐厅的要求后,对新员工进行考核,考试结束后,餐厅的当值值班经理和店长会进行抽查问题,
看员工是否牢记服务条款,当新员工工作几天基本熟悉了工作流程和服务要求以后,值班经理还要对新员工进行全程追踪,
观看新员工的技术操作和服务顾客的全过程。
翻译的好的话 追加50哈 比较急~
翻译成500字左右的 英文哈 人工的哦 不一定句子要多难 谢谢了 各位

人工翻的!

The process of service delivery:

The actual process of service delivery does not have to start right away at the moment when costomer entered the restaurant, but for you, as a new employee, who enter the restaurant at the very first time.

(1) Employee training programs:

the restaurant has an arrangement with new employees that a "Star Trainers" (who gain a basic qualification in training new emplyees) is going to training them for a week time while the first day of their work. The training program of this week is not only focus on the technical skills of new employees, but also focus on the customer service skills, in which have a systematic training model for them. For example, the implementation with ongoing training can provide additional standard, such as, Lobby attendant, by the way of saying "welcome" to greet customers in two seconds after they entered the restaurant; for whom also, by saying "Thank you for coming, please take care!" to give thanks to guests. When the deliveryman of Express delivery company arrived to the customers' place, the correct way in knocking the door is "knock three times, and stop by five seconds; then knock another three times, listen five seconds." After the normative action of the deliveryman, he could serve the customer. All those training programs that we mentioned before (Including the normative action and language) have been achieved within this week. After the trainer approved that new employees already achieved the request, in which coming by the next is the performance evaluation. The shift manager and shopkeeper of the restaurant conduct random question to them after that, in order to see whether or not they have been kept all terms of service firmly in mind. New employees are familiar with basic work processes and service requirements after few days working period, the shift manager still have to trace new employees in entire process, evaluating the performance of new employees and even inspire them to do better.
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第1个回答  2009-12-16
The process of service delivery

The process of service delivery from customer entered the restaurant is not a sudden start, but that new clerk from the first to the restaurant staff start

(1) the training of the staff

When an employee on the first day of work, the restaurant will arrange a "star trainers" (with training new staff of the minimum qualifications for the waiter) for new employees
A week-long training. This week's training for new employees are not only the operation technology training for new employees, even for the customer service skills on the system
Training, an example: in training new staff will implement some standard, such as customer into two seconds after the restaurant, the waiter to lobby "welcome"
Hello, in the customer to leave the restaurant, "thank you, please take care" thank the guest arrival in customer orders, the rider, knocking the door
Next stop is knocking three five seconds, then knocked five seconds, then three listen with customer transactions and service of all standard action and language are in this one week of training to play
In the new staff consultant for the requirements of dining-room achieve, for new staff evaluation, after examination, the on-duty manager on duty and restaurant manager will spot,
See if employees in terms of service, when new employees working days basic familiar work flow and service requirements, even after the duty manager for new employees on the whole,
Watch for new employees of technical operation and customer service process.
第2个回答  2009-12-18
.The process that service delivers

The process that service delivers doesn't walk to have meal the short moment beginning of the hall from the customer of, but from think the time that the new attendant gets into a restaurant as an employee for the first time start

(1)The employee's training

When an employee goes to work on the first day of time, the restaurant will arrange "the star class trains a member"(own the attendant of the lowest qualifications that train the new employee) to the new employee
Carry on 1- weeks training.The training in this week not only the list is the operation technique to the new employee to carry on a training and also want to carry on ministrant technical ability to carry on system for the customer to the new employee
Train, example elucidation:While training new employee, will carry out some standards such as, the customer get into after the restaurant in 2, the attendant of hall wants to"welcome"
To receive a guest, when the customer leaves a restaurant, "thanks for coming, please slowly walk" appreciates coming of guest, the house is nasty to send to ride a hand at arrive a customer family of time, the way for knocking on door
BE knock three times to stop 5 then knock three times again to listen to 5 then carries on bargain and service with customer of all the norm acts and all of languages are in this week of the trainings are in the middle to have fun
, At train a member to raise that new employee carry on investigating to the new employee after attaining the request of restaurant, examination be over after, the on shift duty on duty of the restaurant manager and store long will carry on making selective check a problem,
See whether the employee keeps firmly in mind service item and be the new employee works basic for several days kimono acquainting with a workflow after working to request, turn on duty a manager to still want to carry on whole distanceses to track to the new employee,
Watch the customer's whole processeses of the new employee's technique operation kimono duty.
第3个回答  2009-12-18
The process of service delivery)

The process of service delivery from customer entered the restaurant is not a sudden start, but that new clerk from the first to the restaurant staff start

(1) the training of the staff

When an employee on the first day of work, the restaurant will arrange a "star trainers" (with training new staff of the minimum qualifications for the waiter) for new employees
A week-long training. This week's training for new employees are not only the operation technology training for new employees, even for the customer service skills on the system
Training, an example: in training new staff will implement some standard, such as customer into two seconds after the restaurant, the waiter to lobby "welcome"
Hello, in the customer to leave the restaurant, "thank you, please take care" thank the guest arrival in customer orders, the rider, knocking the door
Next stop is knocking three five seconds, then knocked five seconds, then three listen with customer transactions and service of all standard action and language are in this one week of training to play
In the new staff consultant for the requirements of dining-room achieve, for new staff evaluation, after examination, the on-duty manager on duty and restaurant manager will spot,
See if employees in terms of service, when new employees working days basic familiar work flow and service requirements, even after the duty manager for new employees on the whole,
Watch for new employees of technical operation and customer service process.
Translation is an extra 50 good words, anxious ~
Question adds: translate into 500 words in English, the sentence will not artificial how you guys
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