方法/步骤
首先在聊天框中点击聊天记录按钮。
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/5d6034a85edf8db123bdef1a1923dd54564e7439?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
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接着右键点击一条聊天记录,注意:如果聊天记录是图片,是不能右键点击图片的,而是应该点击图片旁边一点点的空白处,接着就会弹出一个菜单,这里选中删除选中记录就可以删除这条聊天记录。
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/8cb1cb134954092336faf0008258d109b3de4939?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
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接着会弹出一个确认对话框,这里要记得勾选“同时删除云消息记录”。
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/5fdf8db1cb134954e38d7b1a464e9258d1094a39?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
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如果你要删除更多记录就在刚才的菜单中选择“删除更多记录”。
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/ca1349540923dd54bae03416c109b3de9c824839?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
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在这里你可以选择删除全部聊天记录。
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/35a85edf8db1cb13a0faaf6dcd54564e92584b39?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
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6
也可以删除特定时间段的聊天记录,这里同样要记得勾选“删除云消息记录”。
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/48540923dd54564e7ff67747a3de9c82d1584f39?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
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